The Library Computer Resource Center (CRC), located on the second floor of the William M. Rains Library, includes approximately 31 desktop computers, several multiple-function printers, a scanner and additional peripheral devices available for student use. The CRC computers provide access to various application software (e.g., Microsoft Office products, etc.).

The CRC/Computer Lab Help Desk staff facilitate and support student access to technology services in the following areas:

  • Campus Identity Management (Banner/Prowl)
  • Campus wireless network access
  • Network based printing
  • Document copying and scanning
  • Application software including e-mail, Microsoft Access, Excel, PowerPoint and Word
  • Account maintenance including login support, password resets and print quota management
  • Resume preparation technologies
  • CALI (Computer Aided Legal Instruction) software
  • Lexis, Bloomberg and Westlaw services

CRC staff will provide the following services for student-owned laptop computers on a first-come, first-served basis:

  • Configure laptops to access file sharing, printing and wireless network services
  • Install, test and troubleshoot Law School examination software
  • Provide referrals for technology services not supported by the CRC and the Law School

The Help Desk staff is not able to repair student personal laptops/notebook computers or loan any software licensed for campus-only use.

For assistance, please contact the Computer Lab Help Desk at 213.736.1426 or by e-mail

How do I reset my password?

  1. Go to
  2. Click on Reset Your Password.
  3. Verify your identity with the last four digits of your SSN and DOB
  4. Answer three of the 10 questions presented to you
  5. Reset your password

If you need further assistance, contact the ITS Help Desk at or 213-736-1097.