Many students had been receiving refunds from loan proceeds through our eRefund service.
Sallie Mae, our eRefund service provider until recently, was acquired by another company and discontinued this service to the Law School as of June 30, 2014.
As a result, effective July 1, 2014, the Student Accounts Office will process refunds from loan proceeds by paper check only.
There is no action required from students for this adjustment. Checks will not be mailed. Students will be notified by email when a check is available to be picked up from the Student Accounts Office. In addition, we are in the process of implementing a new Student Information System which may take up to a year. Our new system will include a new electronic refund service.
The Student Accounts Office actively sought alternatives to provide uninterrupted electronic refunds service to students during the transition period but unfortunately no other timely, viable option was available during this interim period.
Please note: This does not affect Direct Deposit refunds or payroll Direct Deposit processed by the Fiscal Affairs Office as they are not processed through Sallie Mae’s electronic refund service.
We appreciate your understanding of this process adjustment and thank you for your cooperation concerning this matter. If you have any questions or concerns please contact Student Accounts at 213-736-1021 or emailing at email@example.com
Office of Student Accounts
Founders Hall 138
919 Albany St.
Los Angeles, CA 90015
M-Thu 10:30 am - 6:00 pm
F 10:30 am - 4:00 pm
Closed Noon - 1:00 M-F